Payment Policy

At Chelsea Boutique, we aim to make your shopping experience simple, secure, and convenient. We accept payments through the payment methods displayed at checkout.

Accepted Payment Methods

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Other payment options displayed at checkout

Please note that the payment methods available may vary depending on your location, device, and checkout eligibility.

Payment Processing

All payments must be completed at checkout before an order can be processed. Once your payment has been successfully received, you will receive an order confirmation by email.

If your payment is declined or unsuccessful, please check your payment details or contact your bank or payment provider. You may also select another available payment method at checkout.

Prices and Currency

All product prices and applicable charges will be displayed at checkout before you complete your purchase. Any shipping fees or other applicable charges will be shown before payment.

Payment Security

We take the security of your payment information seriously. Payments are processed through the secure payment providers available on our Shopify checkout. Chelsea Boutique does not store your full payment card details on its own website.

Refunds

Approved refunds are processed in accordance with our Return & Refund Policy. Refunds are generally issued to the original payment method used for the purchase. The time it takes for the refunded amount to appear in your account may depend on your bank or payment provider.

For information about returns and refunds, please visit our Return & Refund Policy page.

Contact Us

If you have questions about payments, an unsuccessful transaction, or an order payment, please contact us:

Store: Chelsea Boutique
Email: info@thechelseaboutique.com
Company: DEEVEE CAPITAL LTD
Company Number: 16156916
Business Address: 169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom

Customer Service: Our Customer Service team is available Monday to Friday, from 9:00 AM to 5:00 PM (GMT/BST). We aim to respond to all inquiries within 24 hours on business days.